Hilton Osaka Hotel

+ Comfortable room + Good room facilities + Good soundproof + Lifts were fast + Housekeeping staff professional and provided necessary amenities daily

Another great stay! Hilton Osaka did not disappoint. It lives up to the Hilton brand and it is located in a very high profile area with nice stores and restaurants for fine dining even within Hilton Plaza. The absolute BEST part is its location; it sits right across the street from Osaka Station which already hosts a huge mall with one of the biggest Pokemon Centers, AND it has an underground connection to the station for those rainy or cold days.

Spacious room, well-lit, with good support for work. Very comfy bed, and good facilities and amenities in the bathroom. Good location in Umeda, wit great access to shops, restaurants, bars, and the station. Room service has a proper printed menu, no need to access QR codes on the TV and order off your Smartphone (Hooray!). Food was also very good. The usual helpful Hilton staff were everywhere.

Rooms are OMG spacious and delightful after enduring a few nights in an 18sq mtr room hotel typical in japan. So convenient with JR osaka station across the road. Service is typical japanese style and impeccable. The decent sized gym also attached to has small sauna, onsen hot bath and pool. Their twin rooms can actually fit a 3rd bed so good for families with 3 kids (hard to find this in a lot of japanese hotels) so i think will need to stick to western hotel chains so not to be disappointed. Love the big pump crabtree bathroom amenities, hot shower and bathtub.

All Hotel staff were very helpful from the night operator ( Mr Ogawa) to concierge. Nothing was too much trouble. Breakfast staff were great as made to feel welcome on arrival and when finishing up.  Breakfast choice was fine and wide selection. My Place staff in particular the lunch Manager, and server Ms O and evening server Ms Numera/Kuruma were very welcoming and always pleasant with a smile and provided first class service. Food was good too. Also good atmosphere. A lot of local Japanese business people and Ladies used it for casual meetings with friends. Would recommend My Place. Had Evening dinner in Folk Kitchen but felt less choice which was fine for me but maybe not everyone. The Food was good quality. Tried 2 of the Restaurants beneath the hotel for Tempura and Kobe beef. Both were very good. Bedroom was fine . Great shower. I stayed an extra 4 nights as realised the Hilton Hotel was ideally located as a base to explore Osaka using local trains and subway, as well as Tokyo and Hiroshima using the Shinkansan. Preferred being in Osaka than Tokyo.